FAQ's

What is your privacy policy?

Our privacy policy is located here:  https://shopzimo.com/pages/privacy-policy

 

Do you ship internationally?

At this time, we only ship to US and Canada.

 

PREORDERS

When do you charge for preorders?

We charge all preorders at time of reservation.

 

Can I cancel my preorder?

For all cancellations, there is a 10% cancellation fee.

 

I ordered in stock items along with my preordered items.  When will I receive my in stock items?

Orders that include preorders and in stock items will be shipped when all items are in stock and available for shipment.

 

California Residents - Proposition 65 Warning:

WARNING: Certain products sold here can expose you to chemicals including di(2-ethylhexyl)phthalate (DEHP), diisononyl phthalate (DINP), bisphenol-A (BPA), cadmium, and lead or lead compounds, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information, go to www.p65Warnings.ca.gov

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